Housing Forward Case Management Services
Franklin delivers comprehensive case management services to support Housing Forward in addressing housing barriers, facilitating transitions into permanent housing and promoting long-term stability.

Housing Forward is the backbone organization leading one of the nation’s most innovative and successful homeless response systems. In support of Housing Forward, Franklin provides comprehensive case management services to support individuals and families experiencing homelessness across Dallas and Collin Counties, facilitates successful rehousing, and promotes long-term housing stability and self-sufficiency. Case Management services include:
- Leasing Support: providing assistance through the application, lease signing, and move-in process.
- Trauma-Informed Practice: delivering services in a supportive, empathetic environment that empowers individuals and respects their experience and autonomy.
- Progress Toward Self-Sufficiency: connecting households to benefits, employment and community resources that promote independence and stability.
- Housing Unit Inspections: conducting inspections of housing units to confirm they meet Housing Quality Standards.
- Reporting: completing required data entry in the Homeless Management Information System.
Through this coordinated, client-centered approach, Franklin supports efficient program implementation while addressing the unique needs and barriers faced by each household.
















