Advisory Services
Franklin Associates specializes in advisory services, providing expert guidance and strategic support to organizations to help them navigate complex challenges & make informed decisions to achieve their objectives.
Providing Expert Guidance & Strategic Support
The Franklin approach is infused with a focus on building open and honest communication channels with the citizens of each community in which the firm works. Our program / project management is enhanced by our communications, public outreach and engagement, organizational transformation/process improvement, training and development, full-service call center, transportation and planning support, government relations, and public-private partnership capabilities.
By leveraging our knowledge and expertise, we help clients identify opportunities for growth, manage risks, and implement best practices in their organizations, ultimately enabling them to make better decisions and drive long-term success.
Clients rely upon our outreach and communications expertise to develop and implement long-term strategic communications approaches in the public relations, media relations, community relations and governmental relations arenas.
Whether for construction, communications, planning, or governmental affairs, our services provide critical insights that help organizations craft and execute communications strategies that ensure community input ultimately is embedded in plans and governmental action to heighten chances for programmatic success.
The company has, since inception, been focused on Putting People First, assuring individuals have the appropriate access, information and capacity to engage in and take action on key initiatives and recovery services throughout our communities. Our approaches are infused with a focus on building open and honest communication channels with the citizens of each community in which the firm works. Exceeding client expectations is our trademark, because every project we take on represents a commitment to effecting positive outcomes in the communities and clients we serve—on time, every time.
Years of delivering transformative solutions
In-person stakeholder engagements conducted
Advisory Services
Program & Project Management
With a proven track record of successful engagements and a dedicated team of skilled professionals, we offer tailored solutions to meet the unique needs and challenges faced by each client. Our tailored solutions address the unique challenges and objectives of public and private sector organizations, ensuring that recommendations are relevant, practical, and aligned with each client’s priorities.
The approaches we use are flexible, scalable, and designed to accommodate the dynamic nature of large-scale projects. Our personalized strategies allow for greater impact, enabling agencies and organizations to achieve their goals more effectively, ensure compliance, and deliver services that benefit all stakeholders.
Communications
A key element of our communication work is working with clients to evaluate and improve their internal communication practices and external messaging. We work with our partners to develop comprehensive tailor-made approaches to communications. This includes conducting internal assessments, reviewing and implementing best practices, developing transformative solutions and monitoring its impact.
Public Outreach & Engagement
We offer strategies to further your mission, enhance transparency, and build lasting relationships with the public. Acknowledging each individual and community are unique, we understand that we must “meet people where they are” to provide the most relevant educational content and to gain the most honest and accurate input from key stakeholders.
We develop strategies that integrate traditional media, digital marketing, social media, public relations, and community outreach to ensure a cohesive and impactful message reaches your target audience.
Transportation & Planning Support
Franklin Associates provides support for transportation and planning projects from small-scale initiatives to large infrastructure improvements such as interstate upgrades, new large-scale facility buildouts and greenery enhancements.
By integrating expertise in project management, data analytics, planning, and community engagement, we ensure that each project is executed efficiently and aligns with both operational goals and community expectations.
Organizational Transformation & Process Improvement
Our organizational transformation and process improvement services focus on helping organizations adapt to modern needs, optimize operations, and enhance overall efficiency. Our advisors assess current processes, identify bottlenecks or areas of waste, and propose streamlined solutions with accompanying tools for improved outputs.
Our team collaborates closely with leadership and employees to redesign workflows, improve operational efficiency, and manage the human aspects of change, such as training and adoption.
Full-Service Call Center
Franklin offers a full-service call center to provide comprehensive support to businesses or organizations by handling customer inquiries, resolving issues, and offering solutions across various channels such as phone, email, and chat. Our platform allows us to provide standard reports of all activities including incoming call volumes, hold times, call length, and questionnaire results.
